Terms and conditions of our service

Terms and conditions of our service

This is a legal agreement ("Agreement") between you and Canadian Muslim Matchmaker, an Ontario corporation ("Canadian Muslim Matchmaker" , “us”, “our”, or “we”), which may be contacted at P.O. Box 119, Guelph STN Main, Ontario, N1H 6N3. This Agreement applies to the access and use of the Canadian Muslim Matchmaker websites and including website’s mobile and online versions (each, a “Website” or the “Websites”) and to the download and use of any of our applications (including iOS and Android applications) (the ” Applications”), and registration to or use of any of the services provided by us through the aforementioned platforms (collectively, with the Websites and Applications, each, a “Service” or the “Services”). By using any of the Services, you agree to, and are bound by, these terms and conditions of service of this Agreement (including the Privacy Policy) for as long as you continue to use the Services. IF YOU DO NOT AGREE TO BE BOUND BY THIS AGREEMENT, DO NOT USE THE SERVICES. Your use of, or participation in, certain Services may be subject to additional terms, and such terms will be either listed in this Agreement or will be presented to you for your acceptance when you sign up to use such Services and which are incorporated into and form part of this Agreement.

This Agreement is subject to change by Canadian Muslim Matchmaker in its sole discretion at any time. We will notify you of any such changes by posting an updated version of the Agreement on this page. Your continued use of the Services after the posting of revisions to this Agreement will constitute your acceptance of such revisions. Please consult the end of this Agreement to determine when the Agreement was last revised.

• 1. Eligibility

• 2. Use of the Services

• 3. Proprietary Rights

• 4. User Information

• 5. Disclaimer of Warranty and Conditions

• 6. Limitation of Liability

• 7. Communication and Privacy

• 8. Term and Termination

• 9. Revision Date

1. Eligibility

a. Minimum Age. You must be at least 20 years old to register for the Services. By using the Singles Service, you represent and warrant that you are at least 20 years old.

b. Marital Status. By registering to use or using the Singles Service, you represent and warrant that you are single or (if legally married) separated. If you are married and not separated, you may not register to use or use the Singles Service.

c. Criminal History. By requesting to use, registering to use, and/or using the Singles Service, you represent and warrant that you have never been convicted of a Crime (or other indictable offense) and/or are not required to register as a sex offender with any government entity. Canadian Muslim Matchmaker DOES NOT CURRENTLY CONDUCT CRIMINAL BACKGROUND SCREENINGS ON ITS MEMBERS. However, to the extent permissible by applicable law, Canadian Muslim Matchmaker reserves the right to conduct any criminal background check, at any time and using available public records, to confirm your compliance with this subsection. BY AGREEING TO THESE TERMS AND CONDITIONS, YOU HEREBY AUTHORIZE ANY SUCH CHECK IF IT IS LEGALLY PERMISSIBLE IN YOUR JURISDICTION.

2. Use of the Services

As a user of any of the Services (a "Registered User"), you agree to the following:

a. Membership. It is free to register for the Canadian Muslim Matchmaker services which may be used by you at no cost. Once you have registered by providing preliminary information you will be asked to schedule an in person meeting with one or our team members where you will be asked to answer a scientifically- based Compatibility Quiz which has been structured by reference to specific psychological criteria. The results of the Compatibility Quiz as well as comprehensive statistical comparative data are used by Canadian Muslim Matchmaker to automatically create your individual personality profile. Your personality profile will then be integrated into the Canadian Muslim Matchmaker database. Once in our database, your personality profile is (through an automated/manual process) matched up to the profiles of other Canadian Muslim Matchmaker members, which enables Canadian Muslim Matchmaker to determine your compatibility with those members. Using this information, Canadian Muslim Matchmaker will send you partner recommendations (“matches”). Please note that we may limit the number of predefined communications that you can send if required to protect our members and to secure our Service as further set out in this Agreement. As a member, you will not receive a copy of your personality profile, but you may purchase a PDF copy of the personality profile at the price listed on the Service at the time of purchase.

During the initial in person meeting with one of our team members you will be asked to provide your credit card information which will only be charged once you find your successful match for the amount based on the agreement. Credits are linked to and stored in your Membership account.

e. Exclusive Use.Your account is for your personal, non-commercial use only. You may not authorize others to use your account, and you may not assign or otherwise transfer your account to any other person or entity, except if previously agreed to by us. You acknowledge that Canadian Muslim Matchmaker is not responsible for third-party access to your account that results from theft or misappropriation of your usernames and passwords.

f. Geographic Limitations. The Services are intended for use in Canada only at this time. You are responsible for determining whether the use of the Services is legal in your jurisdiction.

g. Information Submitted. To the extent permitted by law, you are solely responsible for, and assume all liability regarding, (i) the information and content you contribute to the Services; (ii) the information and content you post, transmit, publish, or otherwise make available (hereinafter "post") through the Services; and (iii) your interactions with other Registered Users through the Services. You warrant and represent that all information provided to Canadian Muslim Matchmaker through our Services or otherwise will be truthful, accurate, and complete, and will be submitted only for lawful purposes. Details of how Canadian Muslim Matchmaker may use information you provide or post which is personal to you are set out in our Privacy Policy.

h. No Guarantees. Canadian Muslim Matchmaker may not be able to provide matches for everyone seeking to use its Services. Further, Canadian Muslim Matchmaker makes no guarantees as to the number or frequency of matches through the Singles Service, or to such matches' ability, desire or criteria to communicate with any user. You understand that Canadian Muslim Matchmaker makes no guarantees, either express or implied, regarding your ultimate compatibility with individuals you meet through the Singles Service or as to the conduct of such individuals.

j. Reporting of Violations. You will promptly report to Canadian Muslim Matchmaker any violation of the Agreement by others, including but not limited to, Registered Users.

k. Posting and Communication Restrictions. You will not post, transmit to other users, communicate any content (or links thereto), or otherwise engage in any activity on or through the Services, that:

i. promotes racism, bigotry, hatred or physical harm of any kind against any group or individual;

ii. is intended to or tends to abuse, harass, threaten or intimidate any other users of the Services;

iii. is defamatory, intentionally inaccurate, abusive, obscene, profane, offensive, sexually charged, obscene or otherwise objectionable or unlawful;

iv. infringes the intellectual property right of Canadian Muslim Matchmaker or any third-party including copyright in and to content (e.g., music, movies, videos, photographs, images, software, literary works, etc.);

v. contains video, audio photographs, or images of another person;

vi. promotes or enables illegal or unlawful activities, such as instructions on how to make or buy illegal weapons or drugs, violate someone's privacy, harm or harass another person, steal someone else’s identity, create or disseminate computer viruses, or circumvent copy-protect devices;

vii. is false or misrepresentative or otherwise intended to defraud, swindle or deceive other users of the Services;

viii. contains viruses, ransomware, time bombs, trojan horses, cancelbots, worms or other harmful, or disruptive codes, components or devices;

ix. promotes or solicits involvement in or support of a political platform, religion, cult, or sect;

x. disseminates another person's personal information without his or her permission, or collects or solicits another person's personal information for commercial or unlawful purposes;

xi. is off-topic, meaningless, or otherwise intended to annoy or interfere with others' enjoyment of the Services;

xii. impersonates, or otherwise misrepresents affiliation, connection or association with, any person or entity;

xiii. solicits gambling or engages in any gambling or similar activity;

xiv. uses scripts, bots or other automated technology to access the Services;

xv. uses the Services for chain letter, junk mail or spam e-mails;

xvi. collects or solicits personal information about anyone under 18; or

xvii. is in any way used for or in connection with spamming, spimming, phishing, trolling, or similar activities.

m. No False Information. You will not provide inaccurate, misleading or false information to Canadian Muslim Matchmaker or to any other user. If information provided to Canadian Muslim Matchmaker or another user subsequently becomes inaccurate, misleading or false, you will promptly notify Canadian Muslim Matchmaker of such change.

n. No Advertising or Commercial Solicitation. You will not advertise or solicit any user to buy or sell any products or services on or through the Services. You may not transmit any chain letters, junk or spam e-mail to other users or other unsolicited commercial messages. Further, you will not use any information obtained from the Services in order to contact, advertise to, solicit, or sell to any user without their prior explicit consent. If you breach the terms of this subsection and send or post unsolicited bulk email, "spam" or other unsolicited communications of any kind through the Services, you acknowledge that you will have caused substantial harm to Canadian Muslim Matchmaker. To the extent permissible under applicable law, as a reasonable estimation of such harm, you agree to pay Canadian Muslim Matchmaker $50 CAD for each such unsolicited communication you send through the Services.

o. Unique and Bona Fide Profile. As a Registered User of the Singles Service, you will create only one unique profile. In addition, your use of the Singles Service must be for bona fide relationship-seeking purposes in order to maintain the integrity of the Singles Service (for example, you may not become a Registered User solely to compile a report of compatible singles in your area, or to write a school research paper). Not all registered users are available for matching. From time to time, Canadian Muslim Matchmaker may create test profiles in order to monitor the operation of the Services.

p. No Harassment of Canadian Muslim Matchmaker Employees or Agents. You will not harass, annoy, intimidate or threaten any Canadian Muslim Matchmaker employees or agents engaged in providing any portion of the Services to you.

s. Linking, crawling and framing. You agree not to, and warrant and represent that you will not assist any third-party in engaging in any activity or attempting in any way, to reproduce, in whole or in part, any content provided by the Services through any method (including without limitation, through copying, caching or framing), unless such access is expressly permitted in a written agreement executed by Canadian Muslim Matchmaker.

3. Proprietary Rights

a. Ownership of Proprietary Information. You hereby acknowledge and agree that Canadian Muslim Matchmaker is the owner or licensee of highly valuable proprietary information accessible on or through the Services, including without limitation, the compatibility matching system, compatibility profiles, and our compatibility quiz (collectively, "Confidential Information"). Canadian Muslim Matchmaker owns and hereby retains all proprietary rights in the Services, including but not limited to, all Confidential Information.

b. No Use of Confidential Information. You will not post, copy, modify, transmit, disclose, show in public, create any derivative works from, distribute, make commercial use of, or reproduce in any way any (i) Confidential Information or (ii) other copyrighted material, trademarks, or other proprietary information accessible via the Services, without first obtaining the prior written consent of the owner of such proprietary rights.

c. Other Users' Information. Other Registered Users may post information, which has copyright protection whether or not it is identified as copyrighted. You agree that you will not copy, modify, publish, transmit, distribute, perform, display, commercially use, or sell any Canadian Muslim Matchmaker or third-party proprietary information available via the Services.

4. User Information

a. Privacy Statement. We will only use your information in accordance with these Terms and Conditions of Service and our Privacy Policy.

b. No Contact Information. You agree that you will not post any full name, phone number, address, email addresses, personal website address or third-party profile page, or other contact information in the profile section of the Singles Service that will be made available to other Registered Members. You may, at your discretion, exchange such information when you reach the direct communication phase with your matches.

e. Use of Anonymous Information for Research. As set forth in our Privacy Policy, by using the Services, you agree to allow Canadian Muslim Matchmaker to anonymously use the information from you and your experiences through the Services to continue Canadian Muslim Matchmaker's research into successful relationships and to improve the Services. This research, conducted by psychologists and behavior research scientists, may be published in academic journals. However, your responses will be anonymous, and we will not publish research containing your personal identifying information.

5. Disclaimer of Warranties and Conditions

a. No Warranties or Conditions. THIS SECTION WILL APPLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW AND SUBJECT ALWAYS TO CLAUSE 7 (LIMITATION OF LIABILITY) BELOW. CANADIAN MUSLIM MATCHMAKER PROVIDES THE SERVICES ON AN "AS IS" AND "AS AVAILABLE" BASIS AND MAKES NO AND DISCLAIMS ALL REPRESENTATIONS, WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, COLLATERAL OR OTHERWISE WITH RESPECT TO THE SERVICES (INCLUDING ALL CONTENT AND INFORMATION CONTAINED THEREIN), INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. CANADIAN MUSLIM MATCHMAKER DOES NOT REPRESENT OR WARRANT THAT YOUR USE OF THE SERVICES WILL BE SECURE, UNINTERRUPTED, ALWAYS AVAILABLE, FREE OF ERRORS, VIRUSES, BUGS OR OTHER HARMFUL COMPONENTS, OR WILL MEET YOUR REQUIREMENTS, OR THAT ANY DEFECTS IN THE SERVICES WILL BE CORRECTED. CANADIAN MUSLIM MATCHMAKER DISCLAIMS LIABILITY FOR, AND NO REPRESENTATION, WARRANTY OR CONDITION IS MADE WITH RESPECT TO, THE CONNECTIVITY AND AVAILABILITY OF THE SERVICES. WITHOUT LIMITING THE FOREGOING, YOU ACKNOWLEDGE AND AGREE THAT NO SOFTWARE OR WEBSITE CAN BE ENTIRELY SECURE OR FREE OF RISK OF SECURITY BREACHES OR ATTACKS BY THIRD PARTIES, AND THAT WE MAKE NO WARRANTY OR REPRESENTATION THAT OUR SERVICES WILL BE SECURE OR FREE FROM DATA BREACHES OR CYBER ATTACKS.

6. Limitation of Liability

a. Limitation of Damages and Aggregate Liability. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL CANADIAN MUSLIM MATCHMAKER BE LIABLE FOR ANY DAMAGES WHATSOEVER, WHETHER DIRECT, INDIRECT, GENERAL, SPECIAL, COMPENSATORY, CONSEQUENTIAL, PUNITIVE, EXEMPLARY AND/OR INCIDENTAL DAMAGES ARISING OUT OF OR RELATING TO THE USE OR INABILITY TO USE THE SERVICES, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OR CORRUPTION OF DATA OR PROGRAMS, SERVICE INTERRUPTIONS AND PROCUREMENT OF SUBSTITUTE SERVICES, EVEN IF CANADIAN MUSLIM MATCHMAKER KNOWS OR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES WILLCANADIAN MUSLIM MATCHMAKER'S AGGREGATE LIABILITY, IN ANY FORM OF ACTION WHATSOEVER IN CONNECTION WITH THIS AGREEMENT OR THE USE OF THE SERVICES , EXCEED THE PRICE PAID BY YOU FOR YOUR ACCOUNT, OR, IF YOU HAVE NOT PAID CANADIAN MUSLIM MATCHMAKER FOR THE USE OF ANY SERVICES, THE AMOUNT OF CAD $25.00 OR ITS EQUIVALENT.

b. Information Verification. Canadian Muslim Matchmaker may but is not required to use various ways of verifying information that users have provided. However, none of those ways are perfect, and you agree that Canadian Muslim Matchmaker will have no liability to you arising from any incorrectly verified information.

7. Communication and Privacy

We may use the email address associated with your account to send you messages, including notifications of important changes to the Services, special offers, or attempts to collect on an outstanding balance. Further, we may contact you by telephone in order to communicate with you regarding the Services. If you do not want to receive certain email messages or telephone calls (including at any wireless number you may have voluntarily provided us), please refer to our Privacy Policy to review your options.

8. Term and Termination

This Agreement will become effective upon your acceptance of the Agreement by your use of the Services and will remain in effect in perpetuity unless terminated hereunder.

Either you or Canadian Muslim Matchmaker may terminate your account at any time, for any reason or no reason, without explanation, effective upon sending written notice to the other party. Canadian Muslim Matchmaker reserves the right to immediately suspend or terminate your access to any of the Services, without notice, for any reason or no reason. We also reserve the right to remove your account information or data from our Services and any other records if your account and/or access to the Services is terminated. In the event your access to any of the Services is suspended due to a material breach of this Agreement, you agree that all fees paid to Canadian Muslim Matchmaker by you are nonrefundable and that any outstanding fees (e.g., remaining installments) will become due and payable immediately.

9. Revision Date

This Agreement was last revised on September 28, 2022.

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